Let’s see how to fix jammed paper in the printer which these problem occur for everyone who use printer so let see how to fix and clear these problem.
First of all you have to verify that you have a paper jam problem. Sometime the printer will notify you a message that there is a paper jam issue and tell you to remove cartridge. Turn the printer off and then wait for a second and turn it on again. Sometime the printer will clear the paper jam by itself during the start up cycle but some series are not. If not, turn off the printer and disconnect the electrical cable and pull out the toner cartridge and the paper cassette for improved access. After that store the cartridge in a dark place because the drum of the cartridges is light sensitive so it can damage your cartridge. Search visually where is the problem in your printer. Follow the paper pat, from feed paper cassette to the output tray. If the stuck paper is visible then manually remove it. If you still can not see the jammed paper then check if there is an access hatch in the back of the printer. Gently remove any pieces of paper that may stuck between rollers of your printer.
The fuse rollers are warm so whenever possible, pull the jammed paper in the direction of normal motion through the printer and avoid using excessive force. If’s possible that yanking the paper too hard in the direction opposite the normal direction of travel. Pull the paper slowly with both hands.
Avoid ripping the paper as you remove the jam paper. Any shredded piece of paper stuck in the rollers will cause another paper jam. While you are at it, check for foreign objects that may have caused the paper jam such as paperclip or pen cap.
For laser printer sometime will get the paper jammed so deep in the use unit which you can not reach it with your finger. In those case try to poking at the paper with pincers. Please note that scratching the rollers can be cause permanently damage your print quality. In some model it can be possible to remove the fuser unit and can manually rotate the gears of your printer to feed the paper through the printer.
In order to avoid future printer jam problem please do not fill the tray to capacity. Try to reduce the amount of paper that you add or place in the tray each time when it is filled. Do not push the paper to far into the slot or tray. You must make sure that the tray feeding the paper into your printer is align properly and the slider used to hold the paper in place in the tray us snug with the paper.
Use standard office paper. The user manual will list the paper compatible with your printer. The standard paper is 80 grams/meter. Clean the paper feed rollers with isopropyl alcohol. If you have frequently paper jam try to change your paper and damp paper jam in the printer easily. You can also use the manual paper feed if present. If the paper path is shorter and a paper jam is less probable. If you still continue receive a printer jam paper error massage and you do not see any paper that stuck in your printer so these problem will result your printer is experiencing a hardware issue problem for example paper path sensor which you have to contact the printer manufacturer for repair.
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